Hi, I'm Parsa 👋
I built Ecomwiz because I was exactly where you are now - struggling to provide great customer service for my WooCommerce store without breaking the bank. Let me tell you my story.
The Problem That Almost Killed My Business
Three years ago, I was running Idokht cosmetics and health store, and I was drowning. Every day felt like I was juggling a hundred things at once - managing inventory, handling orders, and most importantly, trying to keep my customers happy.
The biggest pain point? Customer support. I was spending 6-8 hours a day answering the same questions over and over again. "What's your return policy?" "Do you ship to my country?" "Can you recommend a product for sensitive skin?" I was working 16-hour days just to keep up.
I knew I needed help, but here's the brutal reality: hiring even one part-time support person would cost me $2,000+ per month. That was almost 40% of my monthly revenue. I literally couldn't afford to provide good customer service.
I researched AI solutions, hoping they'd be my saving grace. But every option I found was either $500+ per month (still too expensive) or so complex that I'd need a developer just to set it up. It felt like these tools were built for big corporations, not small businesses like mine.
That's when I had my "enough is enough" moment. If nobody was going to build an affordable AI solution for small WooCommerce stores, then I would build it myself.
I Understand Your Pain
I've been exactly where you are. Working 16-hour days, drowning in customer questions, and feeling like you're always behind. That's why I built this.
No More Compromises
You shouldn't have to choose between good customer service and staying profitable. Every small business deserves enterprise-level AI support.
Real Support, Real Person
When you need help, you'll talk to me directly. No corporate BS, no support tickets, no automated responses. Just real help from someone who gets it.
The Solution I Wish I Had When I Was Drowning
After I sold my store, I couldn't stop thinking about all the other small business owners who were probably going through the same nightmare I did. Every time I saw a small WooCommerce store struggling with customer support, it hit me right in the gut.
I realized something important: the problem wasn't that small businesses didn't want good customer service. The problem was that the solutions available were either too expensive or too complicated. It felt like the entire industry was designed for big corporations, leaving small businesses out in the cold.
That's when I decided to build Ecomwiz - not as another generic SaaS product, but as the exact solution I wished I had when I was working 16-hour days just to keep up with customer questions. It's built by someone who's been in your shoes, for people who are still walking in them.
My goal is simple: give every small WooCommerce store owner the AI customer support they deserve, at a price they can actually afford.