Terms of Service

Last updated: January 2025

Privacy & Cookies

By using the service, you agree that essential cookies are required for basic functionality. Analytics cookies are used only with your express consent via the on-site cookie banner, and you can change preferences anytime in Cookie Settings.

We use privacy-focused analytics (Vercel Analytics) that does not use tracking cookies and anonymizes all data. When you consent, analytics data is processed by Vercel Inc. (USA), which is certified under the EU-U.S. Data Privacy Framework and complies with GDPR requirements.

Processing for analytics relies on your consent (GDPR Art. 6(1)(a)). Rejecting optional cookies will not affect your access to or use of the service. See our Privacy Policy for complete details.

Welcome to Ecomwiz

These Terms of Service govern your use of Ecomwiz, an AI shopping assistant service for WooCommerce stores. By using our service, you agree to these terms.

As a solo founder, I'm committed to keeping these terms simple, fair, and transparent. If you have any questions, feel free to contact me directly.

Service Description

Ecomwiz provides an AI-powered shopping assistant that integrates with WooCommerce stores to:

  • Provide 24/7 customer support through AI chat
  • Offer intelligent product recommendations
  • Answer customer questions about products, shipping, and returns
  • Help customers find products through smart search

Account Registration

To use Ecomwiz, you must:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Have a valid WooCommerce store
  • Be at least 18 years old or have parental consent
  • Comply with all applicable laws and regulations

Acceptable Use

You agree not to:

  • Use the service for illegal or unauthorized purposes
  • Attempt to reverse engineer or hack the AI system
  • Share your account credentials with others
  • Use the service to spam or harass customers
  • Violate any applicable laws or regulations

Pricing and Payment

Subscription Plans

  • Starter Plan: $29/month (early bird pricing)
  • Premium Plan: $69/month (early bird pricing)
  • Enterprise Plan: Custom pricing

Payment Terms

  • Payments are processed monthly in advance
  • All prices are in USD unless otherwise specified
  • 30-day money-back guarantee for new customers
  • You can cancel anytime with no penalties

Service Availability

While I strive to provide 99.9% uptime, I cannot guarantee uninterrupted service. Planned maintenance will be announced in advance when possible.

As a solo founder, I'm personally committed to maintaining high service quality and will communicate any issues transparently.

Intellectual Property

Ecomwiz and all related technology, including the AI models and algorithms, are proprietary to Ecomwiz. You retain ownership of your store data and customer information.

You grant Ecomwiz permission to use your data solely to provide and improve the service, in accordance with our Privacy Policy.

Limitation of Liability

Ecomwiz is provided "as is" without warranties of any kind. While I work hard to ensure the AI provides accurate information, you remain responsible for your customer interactions and business decisions.

My liability is limited to the amount you've paid for the service in the preceding 12 months.

Termination

Either party may terminate the service at any time:

  • You can cancel your subscription anytime from your account
  • I may terminate accounts that violate these terms
  • Upon termination, you'll retain access until the end of your billing period
  • Your data will be deleted within 30 days of termination

Contact Information

For any questions about these Terms of Service, please contact me directly. As the founder, I personally handle all legal and policy inquiries.

Reach out through the contact page, email me at parsar2025@gmail.com, or connect with me on LinkedIn or Telegram for the fastest response.